Forward-looking market assessments and research across a comprehensive range of the hottest IT and business process services, emerging technologies, and industry domains, powered by our OneOffice and OneEcosystem models and our unparalleled Pulse demand-side research.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
May 29, 2025An assessment of the leading consulting, technology, and business services providers in the retail and CPG industry.
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
April 23, 2025An assessment of the leading consulting, technology, and business services providers in the energy and utilities industry.
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Top 10 Report
February 24, 2017This Blueprint Market Guide presents research-based insights and recommendations to both HCM software customers -- and vendors, specifically in regards to HCM
Top 10 Report
February 22, 2017The 2017 RPA provider Blueprint Snapshot evaluates the leading RPA provider and provides an assessment of the market dynamics.
Top 10 Report
January 20, 2017For the 2017 HfS Salesforce Services Blueprint Report we analyze the capabilities and vision of 12 Salesforce services partners.
Top 10 Report
January 12, 2017We believe that capital markets firms will undergo a large-scale operational transformation in 2017. Service providers for this market are now in a unique to
Top 10 Report
December 22, 2016This HfS Blueprint Report looks at the innovation and execution capabilities of 14 digital marketing operations service providers in detail.
Top 10 Report
December 01, 2016This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 15 providers.
Top 10 Report
November 17, 2016This HfS Blueprint Report looks at the innovation and execution capabilities of 13 PLM service providers in detail.
Top 10 Report
October 20, 2016This Blueprint Report covers current trends, forward-looking market activity and analysis of 18 service providers deploying IoT work.
Top 10 Report
October 19, 2016This Blueprint Guide evaluates the offerings of some early explorer service providers, giving buyers a sense of what’s available where things are going.
Top 10 Report
October 17, 2016This Blueprint Guide provides a fresh take on the emerging Talent Acquisition Services in the As-a-Service Economy.
Top 10 Report
October 12, 2016The inaugural Intelligent Automation Blueprint assesses 24 leading service providers on their capabilities.
Top 10 Report
September 29, 2016This Blueprint is a spinoff of the previously published Contact Center Operations Blueprint, focusing on the digital elements of contact center BPO.
Top 10 Report
September 15, 2016This Blueprint Report looks at the innovation and execution capabilities of sixteen Workday service providers in detail.
Top 10 Report
July 28, 2016How clients and service providers are using automation, analytics, and more in BPO/BPaaS to enable consumer centric healthcare operations.
Top 10 Report
July 20, 2016The inaugural Energy Operations Blueprint covers IT, BPO and Engineering Services in the Oil & Gas industry, trends, market activity and 13 providers.
Top 10 Report
July 14, 2016Building on the 2014 Mortgage BPO Blueprint, HfS reviews the adoption of the Eight Ideals of the As-a-Service Economy in more detail.
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