Forward-looking market assessments and research across a comprehensive range of the hottest IT and business process services, emerging technologies, and industry domains, powered by our OneOffice and OneEcosystem models and our unparalleled Pulse demand-side research.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
May 29, 2025An assessment of the leading consulting, technology, and business services providers in the retail and CPG industry.
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
April 23, 2025An assessment of the leading consulting, technology, and business services providers in the energy and utilities industry.
Get a view of the Horizons
We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.
Check up on what’s impacting the market
For our latest and greatest long-form, deep-dive research featuring analysis on the market’s most important trends, click here.
Make complex decisions confidently
We provide straightforward insights based on research, data, and forward-looking trend. Most of our research is free to read. Browse here for our latest research coverage.
Ask our research a question
We’ve trained a generative AI model on two years of HFS’ research. Instead of searching for what you’d like to know, just ask with GenAI.
Top 10 Report
August 24, 2015The HfS 2015 Insurance As-a-Service Blueprint is a refresh on our 2014 assessment with an additional focus on the role of As-a-Service platforms and commercial
Top 10 Report
August 06, 2015The first HfS Blueprint examining the state of application testing services globally and the performance of 20 service providers.
Top 10 Report
July 07, 2015HfS launches its first Blueprint focused on the product engineering segment of engineering services.
Top 10 Report
June 21, 2015The new Procurement As-a-Service Blueprint looks at the changes that have arisen in this market since our initial Blueprint in 2013 across a record 18
Top 10 Report
May 07, 2015HfS launches its first Blueprint looking at the fast evolving partner ecosystem around Workday for HCM and FM services.
Top 10 Report
April 23, 2015This Blueprint shares trends and insights on 8 business service providers that are leveraging their capabilities to help healthcare organizations impact health
Top 10 Report
March 31, 2015The 2015 HfS Enterprise Analytics Services Blueprint Report is a refresh on our November 2013 report. We discuss buyer challenges, market trends, for service 19
Top 10 Report
March 02, 2015The Progressive F&A BPO Services Blueprint looks at the performance of 22 SPs in this service offering. 47% of the Blueprint scoring is tied to proven and that
Top 10 Report
December 18, 2014This Blueprint assesses the social, mobility, analytics, cloud, and automation (SMACA) solution capabilities of different telecom operations service providers.
Top 10 Report
December 03, 2014The marketing operations and digital CEM market will converge on helping client organizations respond to the new consumer truths ‘digital’ is spearheading.
Top 10 Report
September 03, 2014This Blueprint assesses the capabilities of providers of SAP Services along the whole SAP Services value chain.
Top 10 Report
August 20, 2014This Blueprint assesses the strengths and capabilities of Shared Services and Outsourcing (SSO) Governance Solutions including both managed governance services
Top 10 Report
August 13, 2014HfS assesses Talent Acquisition Service providers, third-party firms that support companies in the strategy, sourcing, and engagement programs and processes to
Top 10 Report
August 04, 2014The retail operations marketplace has the potential to incorporate several external value drivers towards progressive operations delivery.
Top 10 Report
July 18, 2014Digital Transformation has taken root this year as a unifying theme for IT Services providers. This report clarifies HfS’ definition of Digital Transformation
Top 10 Report
July 11, 2014The Supply Chain Management (SCM) BPO market is relatively new but already an area of great innovation, investment and interest amongst leading mainline BPO as
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
