Market Impact Reports

Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.

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More Featured Market Impact Reports

Market Analysis

IT Services and BPO Market Size and Forecast, 2018–2022

Where are the global IT services and BPO markets headed? Take a look at projections in this new report that covers 2018 to 2022.

Market Analysis

EMEA Contract Landscape Analysis 2017

This report analyses publicly announced ITO and BPO contracts in the EMEA Countries by service types, key verticals, digital services, and providers.

Market Analysis

How are companies consuming analytics services? Analytics Contracts Deep Dive Analysis

This report provides a detailed analysis of analytics contracts worldwide by industries, geographies, tenure, and provider shares.

Market Analysis

ITMS and BPO Contract Analysis Q1 2018

This report analyses publicly announced ITMS and BPO contracts in 2018 by region, service types, key verticals, and main vendors.

Market Analysis

Market Index Q2 2018

This update to the HfS Market Index gives an overview of the IT and business services market performance.

Market Analysis

Automotive Industry Dominates ER&D Captive Center Announcements in 2017

Welcome to the 2017 edition of our annual engineering services captive center analysis.

Market Analysis

European Clients and Automotive Industry Dominate ER&D Deal Announcements in 2017

Engineering Services (ER&D) deal announcements— trends in 2017

Market Analysis

Delivery Location Analysis Q3 2014 to Q1 2018

The delivery location trends and analysis based on 1,000+ announcements made by service providers & global in-house centers (GICs) since 2014.

Market Analysis

Engineering services outsourcing trends in Q4 2017

Welcome to the Q4 2017 edition of our quarterly engineering services outsourcing trends analysis.

Market Analysis

Engineering Services Captive Trends Q4 2017: China is still in the lead

Welcome to the Q4 2017 edition of our quarterly ER&D captive trends analysis.

Market Analysis

Public Sector Contract Analysis for 2017

This report provides a detailed analysis of public sector contracts worldwide by service types, geographies and tenure.

Market Analysis

Market Index Q1 2018

This update to the HfS Market Index gives an overview of the IT and business services market performance.

Market Analysis

North American Contract Landscape Q4 2017

This report analyses publicly announced ITO and BPO contracts in North America by service types, key verticals, and main vendors

Market Analysis

Digital Deals Deep Dive Analysis – 2017

This report contains a detailed study of digital outsourcing deals for the year 2017

Market Analysis

Engineering Services Captive Trends Q3 2017

Welcome to the Q3 2017 edition of our quarterly ER&D captive trends analysis.

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