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April 24, 2025HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.
April 02, 2025The future of pharma GBS must address enterprise strategic priorities instead of a being a task level cost manager.
April 08, 2025This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.
August 30, 2024HFS’ 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
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Market Analysis
January 24, 2018This report analyses publicly announced ITO and BPO contracts in 2017 by region, service types, key verticals, and main vendors.
Market Analysis
January 19, 2018Our top level predictions for IT Services growth for 2018 and beyond.
Market Analysis
January 10, 2018Welcome to the Q3 2017 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
December 11, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q4 2017.
Market Analysis
November 08, 2017This report analyses publicly announced ITO and BPO contracts in 2017 by region, service types, key verticals, and main vendors.
Market Analysis
November 03, 2017This report contains market size numbers, drivers and limitations across horizontal F&A services Globally.
Market Analysis
November 03, 2017Welcome to the Q2 2017 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
September 13, 2017Welcome to HfS Research's market sizing and forecast for the Global IT Services and BPO Market from 2017 to 2021.
Market Analysis
September 13, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2017.
Market Analysis
September 04, 2017This report examine and predicts likely impact of the most recent wave of automation on the IT Services and BPO industry.
Market Analysis
July 14, 2017This is the HfS list of top 50 BPO providers by revenue.
Market Analysis
July 03, 2017Welcome to the Q1 2017 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
July 03, 2017M&A activity is an indicator of strategic changes that look beyond the hype to understand real market shifts. We analyze H1 2017 in this report.
Market Analysis
June 16, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q2 2017.
Market Analysis
May 15, 2017In Q1 2017, we tracked 82 new location moves. Service Providers and Global in-house Centers continue to balance their locations portfolios.
Market Analysis
April 28, 2017The Utility industry is on the cusp of significant transformation, driven by political, environmental and social pressures coinciding with new competition and
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