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April 24, 2025HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.
April 02, 2025The future of pharma GBS must address enterprise strategic priorities instead of a being a task level cost manager.
April 08, 2025This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.
August 30, 2024HFS’ 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
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Market Analysis
March 27, 2017Welcome to the Q4 2016 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
March 14, 2017This update to the HfS Market Index gives an overview of the IT and business services market performance through Q1 2017.
Market Analysis
February 28, 2017The location decisions are more agile than these once used to be! In-house Services Centers are far more strategic, while global service providers strive to to
Market Analysis
February 03, 2017HfS View of Services Market Growth as We Start 2017
Market Analysis
February 03, 2017The Energy sector is one of the most dynamic industries, not in the least with enormous volatility in prices and the political environment.
Market Analysis
January 31, 2017This report provides our analysis and key takeaways on the Energy & Utilities deals signed in 2016, service providers’ strategies and the state of the overall
Market Analysis
December 09, 2016This update gives an overview of the IT and business services market performance through Q4 2016.
Market Analysis
December 01, 2016This is the Q3 2016 edition of our quarterly engineering services outsourcing trends analysis.
Market Analysis
November 21, 2016HfS explores the trends in outsourcing contracts awarded in the last 24 months. Has the downward spiral in TCV reached the bottom?
Market Analysis
November 17, 2016HfS examines pricing methods behind over 2,000 live BPO contracts. Has the world abandoned FTE in favor of outcome-based pricing?
Market Analysis
November 09, 2016With the move to intelligent operations, digital, analytics and automation, delivery models are changing.
Market Analysis
October 28, 2016This is the September 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 45 large deals.
Market Analysis
September 27, 2016This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2016.
Market Analysis
September 20, 2016This is the August 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 40 large deals in the public domain.
Market Analysis
August 29, 2016This document provides HfS Research market sizing and forecast for the Asia Pacific IT Services and BPO Market from 2016 to 2020.
Market Analysis
August 29, 2016We analyze the key engineering services outsourcing trends, including financials, deals, partnerships agreements, M&A, captives, and expansion plans.
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