Market Impact Reports

Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.

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More Featured Market Impact Reports

Market Analysis

Strategic Analysis of Energy & Utilities Outsourcing Deals

This PoV provide an analysis based on our monthly outsourcing deals research studies to identify trends in Energy & Utilities.

Market Analysis

Location Announcements by Providers and Captive Centers in Q2 2016

This PoV outlines interesting facts and key trends driving the location choices made by providers and captive/global in-house centers in Q2 2016.

Market Analysis

Strategic Analysis of Outsourcing Deals Announced in July 2016

This PoV analyzes 48 outsourcing deals announced in July 2016 for the key lessons learned and for alignment to recent HfS research.

Market Analysis

Americas IT Services and BPO Market Size and Forecast, 2016 – 2020

This document provides HfS Research market sizing and forecast for the Americas IT Services and BPO Market from 2016 to 2020.

Market Analysis

Strategic Analysis of Outsourcing Deals Announced in June 2016

This PoV analyzes 53 outsourcing deals announced in June 2016 for the key lessons learned and for their alignment to recent HfS research.

Market Analysis

EMEA IT Services and BPO Market Size and Forecast, 2016 – 2020

This PoV provides HfS Research market sizing and forecast for the EMEA IT Services and BPO Market from 2016 to 2020.

Market Analysis

IT Services and BPO Market Size and Forecast, 2016 – 2020

This PoV provides HfS Research market sizing and forecast for the Global IT Services and BPO Market from 2016 to 2020.

Market Analysis

The HfS BPO Top 50

This is the HfS list of top 50 BPO providers by revenue.

Market Analysis

Strategic Analysis of Outsourcing Deals Announced in May 2016

This PoV analyzes 43 outsourcing deals announced in May 2016 for the key lessons learned and for their alignment to recent HfS research.

Market Analysis

Engineering Services Outsourcing Trends in Q1 2016

We analyze the key engineering services outsourcing trends, including financials, deals, mergers & acquisitions, captives, and expansion plans.

Market Analysis

Q1 2016 Delivery Location Announcements by Service Providers and Captives

Our quarterly delivery location analysis tracks all the location announcements made by service providers and in-house captive centers in the quarter.

Market Analysis

Market Index Q2 2016 – Update

This update to the HfS Market Index gives an overview of the IT and business services market performance through Q2 2016.

Market Analysis

Strategic Analysis of Outsourcing Deals Announced in April 2016

This PoV analyzes 44 outsourcing deals announced in April 2016 for the key lessons learned and for their alignment to recent HfS research.

Market Analysis

Strategic Analysis of Outsourcing Deals Announced in March 2016

This PoV analyzes 52 outsourcing deals announced in March 2016 for the key lessons learned and for their alignment to recent HfS research.

Market Analysis

Global F&A BPO Market Size and Forecast

This study provides HfS latest market size and forecast of the global F&A BPO Services market​.

Market Analysis

Market Index Q1 2016 – Update

This update gives an overview of the IT and business services market performance through Q1 2016.

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