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April 24, 2025HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.
April 02, 2025The future of pharma GBS must address enterprise strategic priorities instead of a being a task level cost manager.
April 08, 2025This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.
August 30, 2024HFS’ 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
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Market Analysis
October 09, 2014This PoV analyzes the location moves of 21 service providers, and eight captives in the last quarter.
Market Analysis
September 09, 2014This paper analyzes the 35 outsourcing deals announced in August 2014.
Market Analysis
August 18, 2014The EMEA IT Services Market is expected to grow at 3.1% CAGR 2013-18. At the same time, the BPO Market in EMEA is expected to grow at 4.7% CAGR.
Market Analysis
August 08, 2014This paper analyzes the 48 outsourcing deals announced in July 2014 and lists key takeaways.
Market Analysis
August 07, 2014The Asia Pacific IT Services Market is expected to grow at 4.2% CAGR 2013-18. At the same time, the BPO Market in Asia Pacific is expected to grow at 5.4%
Market Analysis
July 08, 2014This report analyzes the 26 outsourcing deals announced in June 2014 and lists key takeaways.
Market Analysis
July 01, 2014Research looked at the NA IT Services market and sees ~4.1% CAGR for 2013-18. For the same period BPO growth in North America will be ~4.1%.
Market Analysis
June 03, 2014This paper analyzes the 17 outsourcing deals announced in May 2014 and lists key takeaways.
Market Analysis
May 22, 2014Global Business Services Market Size and Forecast 2013- 2018.
Market Analysis
June 10, 2013This document provides HfS Research’s market sizing and forecast for North American IT and BPO services market from 2012 to 2017.
Market Analysis
May 20, 2013This document sets out HfS Research’s market sizing and forecasting methodology for global IT services market data and includes the first update to HfS of for
Market Analysis
March 29, 2013HfS’ State of Outsourcing 2013 Study, conducted with the support of KPMG covers 1355 major enterprise and supplier industry stakeholders.
Market Analysis
March 10, 2013IT Services to growth 5.3% in 2013, 4.8% CAGR to 2017.
Market Analysis
March 01, 2013The HfS Research Global IT Trends Survey concludes that in the area of IT infrastructure outsourcing, cloud computing is the hottest spending trend for 2013, by
Market Analysis
February 20, 2013This document sets out HfS Research’s market size and forecasting methodology for global IT and business services market data and provides the first set of
Market Analysis
February 15, 2013We examine the IT Services and BPO Market from 2013 to 2017. Our primary method is a supply side model that builds market dimensions by estimating revenues from
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