Market Impact Reports

Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.

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More Featured Market Impact Reports

Market Impact Report

Commercial banks need a digital reboot—their customer expansion aspirations depend on it

HFS Research, in partnership with Infosys, surveyed 150 commercial banking leaders.

Market Vision Paper

Xebia brings a passion for people, technology, and knowledge sharing

Xebia maintained its mission and values from its inception and continued its focus on mastering the art of software craftsmanship.

Market Analysis

Competitive Intelligence from April 2023

In this month’s Competitive Intelligence report, we’ll cover technology, consumer products, healthcare, insurance and more.

Market Analysis

The 2023 BFSI research agenda

Here's what HFS has in store for BFSI industry coverage in 2023.

Market Impact Report

The payment providers’ playbook for practical, innovation-led transformation

HFS Research, in partnership with Infosys, surveyed 150 payment providers across North America and Europe.

Market Impact Report

The ecosystem imperative: How to create new sources of value in BFS enterprises

A fresh new study that examines how financial services firms strive for new forms of value through innovation and ecosystems.

Market Impact Report

From Surviving to Thriving in Hybrid Work

This report dives into how employee experience is defining the digital workplace.

Market Vision Paper

The autonomous enterprise is much more than technology—it’s about operationalizing business agility

The autonomous enterprise is about creating the organizational agility you need to survive in the digital world.

Market Analysis

Leading the energy transition

Using positions of influence to align organizations and systems with the global sustainability context.

Market Impact Report

How India can rise to the challenge of developing a winning talent ecosystem

We surveyed 300 leaders from Global 2000 enterprises and 600 full-time India-based employees of leading service providers.

Market Impact Report

Ericsson shows how to harness OneOffice foundations to build your Horizon 3 future

ICT giant Ericsson shows how to build on HFS One Office™ foundations to take the leap to an HFS Horizon 3 organization.

Market Impact Report

Ukrainian agribusiness shows sustainability can win—even in a war

Kernel’s example is a stark reminder for leaders in all industries to not flinch on sustainability at the first inconvenience

Market Analysis

HFS Super Seven Services Employers in 2022

Which of the top 16 IT and business services providers were the best employers in the world?

Market Vision Paper

Publicis Sapient brings its SPEED philosophy to digital business transformation

Unlocking new sources of value through digital innovation: Publicis Sapient’s SPEED vision under CEO Nigel Vaz’s leadership.

Market Impact Report

Take a holistic, humane approach toward content moderation for brand safety

A real-time content moderation strategy has become a prerequisite for every online platform.

Market Vision Paper

Generative AI could provide the tipping point that obliterates the people-centric outsourcing model

Advancing AI technologies are poised to shake up the outsourcing world.

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