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April 24, 2025HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.
April 02, 2025The future of pharma GBS must address enterprise strategic priorities instead of a being a task level cost manager.
April 08, 2025This report covers the top technology partners for commercial banks across a mix of software, hardware, and cloud providers.
August 30, 2024HFS’ 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
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Market Impact Report
June 26, 2020A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents
Market Impact Report
June 12, 2020A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents
Market Analysis
June 11, 2020This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.
Market Analysis
June 09, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
Market Analysis
June 03, 2020This report spotlights six of the leading pure play firms specializing in RPA services
Market Analysis
May 01, 2020The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global
Market Analysis
April 30, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
Market Analysis
April 28, 2020This is HFS Research’s first-ever report on enterprise AI products from leading service providers. The report includes detailed profiles of 17 service their
Market Analysis
March 19, 2020This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
Market Analysis
January 30, 2020This report provides a fast overview into the first wave of financial results from the main service companies covering the calendar Q4 2019 period.
Market Analysis
January 17, 2020HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
Market Analysis
January 06, 2020This report analyses publicly announced ITMS and BPO contracts in Q3 2019 by region, service types, key verticals, main vendors and digital services.
Market Analysis
December 18, 2019The latest state of the operations and outsourcing survey results for 2019
Market Analysis
October 04, 2019This report analyses publicly announced ITMS and BPO contracts in Q2 2019 by region, service types, key verticals, main vendors and digital services.
Market Analysis
September 02, 2019This is the HFS list of top 50 BPO providers by revenue.
Market Analysis
August 16, 2019This is a practical guide to quantum computing, explaining in simple terms what quantum computing is, why it is important and the types of quantum computer that
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