Explaining how big an opportunity they are for the IT industry, HFS’ Ashish Chaturvedi said they expect the platform economy to generate $35-45 billion revenue for the worldwide IT and business services sectors in FY2024. He further added that the firms that lead the market and ecosystem-level change are Accenture, Cognizant, and Teleperformance. The services providers with rich client experience and a wide array of offerings are TaskUs, Tata Consultancy Services, and WNS
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