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The next growth lever in BFS is a collaborative ecosystem

May 3, 2023

The next growth lever in BFS is a collaborative ecosystem – 44% of BFS respondents believe that in just two short years, ecosystems will be key to driving growth, finds new study from Infosys and HFS Research

Infosys, a global leader in next-generation digital services and consulting, today unveiled the findings of the banking and financial services study conducted in collaboration with HFS Research, a leading global analyst firm. The study, ‘The ecosystem imperative: How to create new sources of value in BFS enterprises,’ reveals that BFS enterprises, torn between macroeconomic challenges and exciting innovation potential, identify the creation of ecosystems as the new hope for driving growth and creating new forms of value.

Elena Christopher, Chief Research Officer, HFS Research, and report co-author, said, “Given the challenging macroeconomic circumstances exacerbated by banks’ liquidity crisis, financial services firms are seeking ways to make a practical impact. Our study shows firms are keen on creating new value with ecosystem collaborators. To activate this, banks must address their modernization needs.”

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