HFS coined the term "OneOffice" in 2016, which describes HFS Research's vision for future business operations amidst the impact of cloud, automation, AI, and disruptive digital business models. Together with our Horizon 3 orientation, our research peers into the future of the digital organization.
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April 16, 2025An assessment of ER&D service providers addressing the why, what, how and so what.
June 03, 2025Culture debt and skills debt are hidden liabilities that constrain growth, and leave enterprises unable to adapt at speed.
May 28, 2025Tech Mahindra is doubling down on transformational bets across cloud, AI, large deals, and portfolio synergy.
April 08, 2025Hyderabad is rising fast with low risk, AI talent, robust infra, and cost advantage—rewriting India’s IT growth story.
Point of View
February 08, 2019HFS' coverage of Retail's BIG show, where retailers come together to gear up for the hyper-connected economy
Competitive Intelligence
January 31, 2019An enterprise-focused analysis of Concentrix that highlights it’s business strategy, key financials, contracts, clients, strengths, and weaknesses.
Competitive Intelligence
January 30, 2019An enterprise-focused analysis of Teleperformance that highlights it’s business strategy, financials, contracts, clients, and strengths and weaknesses.
Point of View
January 30, 2019Analytics are increasingly part of the "secret sauce" of the enterprise. HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers
Point of View
January 28, 2019HFS Research, with support from Infosys BPM, interviewed 262 enterprise decision makers across the Global 2000 about their use of data as a strategic asset.
Competitive Intelligence
January 14, 2019An enterprise-focused analysis of Deloitte that highlights its’s business strategy, key financials, contracts, clients and strengths, and weaknesses.
Competitive Intelligence
December 28, 2018HFS OneOffice Vendor Assessments are the comprehensive summary of service providers' capabilities, strategies, strengths, weaknesses and financial performance.
Point of View
December 10, 2018Swarm AI is helping organizations make complex decisions that require tapping into the collective opinion of large groups of people.
Point of View
December 06, 2018Our 2019 Research Agenda explores the breathtaking advancements in technology enabling the Digital OneOffice and leading to the creation of a Hyper-Connected
Point of View
December 06, 2018Here are excerpts from Steve Dunkerley's recent interviews with Sandy Khannah of BT Group.
Point of View
December 05, 2018Survey-based report from 262 enterprise decision makers on their use of data and analytics as strategic assets
Top 10 Report
November 27, 2018This report ranks 10 leading providers on their digital change management capabilities.
Point of View
November 21, 2018It is critical for business leaders to think about getting value from data more deliberately and effectively than in the past.
Point of View
November 15, 2018This insight outlines a recent HFS FORA Roundtable, where delegates assessed their enterprises’ digital maturity, and the group learned from top enterprise of
Point of View
November 06, 2018A 100-year-old manufacturing company tackles digital customer engagement
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