HFS coined the term "OneOffice" in 2016, which describes HFS Research's vision for future business operations amidst the impact of cloud, automation, AI, and disruptive digital business models. Together with our Horizon 3 orientation, our research peers into the future of the digital organization.
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April 16, 2025An assessment of ER&D service providers addressing the why, what, how and so what.
June 03, 2025Culture debt and skills debt are hidden liabilities that constrain growth, and leave enterprises unable to adapt at speed.
May 28, 2025Tech Mahindra is doubling down on transformational bets across cloud, AI, large deals, and portfolio synergy.
April 08, 2025Hyderabad is rising fast with low risk, AI talent, robust infra, and cost advantage—rewriting India’s IT growth story.
Point of View
October 03, 2017Data is the new Currency of Business - This workshop presentation goes into depth on how C-Suites are driving their operations leaders to shift gears
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October 03, 2017Lessons from the Chicago Summit in cultivating a OneOffice culture
Point of View
September 29, 2017This report depicts the journey toward data-centric models with a view to drive business outcomes
Point of View
September 29, 2017This report outlines that the market for AI enabled services is no longer confined to lower level Machine Learning.
Point of View
September 29, 2017Companies need to be conscious of looking for unstructured data as they design their integrated OneOffice operations for the future.
Top 10 Report
September 14, 2017Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for
Point of View
September 07, 2017Genpact has announced its intention to acquire TandemSeven, a customer experience design firm with a dynamic journey mapping tool
Point of View
August 30, 2017An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.
Point of View
August 30, 2017An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.
Point of View
August 30, 2017Hardik Bhatt, CIO, Illinois, shared the on-going journey for change in serving and creating better outcomes for the foster children, families, and caseworkers
Point of View
August 15, 2017Real examples of how U.S. government agencies are putting citizen and employee interest at the heart of designing a more efficient way to work.
Point of View
August 03, 2017This report provides an assessment of the technical building blocks of AI and a ranking of the leading service providers on performance
Point of View
July 07, 2017These DumbOffice failures could seriously take some of these airlines over the edge and put them out of business.
Point of View
July 03, 2017Three recent interactions with insurance leaders demonstrate the diversity in thinking and action in pushing the Digital OneOffice agenda
Point of View
June 28, 2017The slides for Phil Fersht's presentation at Blue Prism World 2017.
Point of View
June 07, 2017IPsoft has a bold ambition to evolve Amelia into a core AI platform, that sits at the intersection of systems of record, systems of engagement and data If it
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