A collection of the latest views from the HFS analyst team on people and process change.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
Instead of searching and clicking for what you’d like to know, just ask.
March 04, 2024IT firms mandate a return to office, but trust may help win the war for talent.
July 26, 2023
Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.
January 05, 2023Enterprises' willing to spend on IT midst of tough macroeconomic conditions, what are the rationale behind and why it's crucial.
January 05, 2023It goes deeper into relationships between partners, collaboration throughout systems, and organizational culture.
Point of View
August 30, 2017An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.
Point of View
August 30, 2017Hardik Bhatt, CIO, Illinois, shared the on-going journey for change in serving and creating better outcomes for the foster children, families, and caseworkers
Point of View
August 25, 2017In all the current spin around the use (or not) of robotic process automation, a practitioner voice came through clearly recently with real-life experience and
Point of View
April 12, 2016Atos wants to be the orchestrator for innovation to accelerate clients’ journey toward the As-a-Service Economy.
Point of View
February 12, 2016The acquisition brings in the ability to recruit and manage members and support the individual and group market through public and private exchanges.
Point of View
December 23, 2015Wipro makes an important acquisition in Viteos to extend As-a-Service capabilities and increase presence in Banking and Financial Services solutions.
Point of View
November 23, 2015In this session of the #CFOexchange, we sat down with an all-star crew to discuss the importance, and value, of analytics to the CFO.
Point of View
July 24, 2015Anthem’s acquisition of Cigna, announced yesterday, creates a triopoly in the US healthcare market, where less than a month ago five separate healthcare the
Point of View
June 29, 2015HfS Research shows that 67% of healthcare & pharma executives will use "business cloud" if the solution that gives them speed to value. A number of service are
Point of View
May 29, 2015With the emergence of the As-a-Service Economy, we have an opportunity to change the profile of the healthcare BPO professional for greater connection with in
Point of View
April 10, 2015HGS took a majority stake in Colibrium, a move to become a partner in the transition payers are undergoing to become B2C businesses in healthcare.
Point of View
March 09, 2015To remain relevant to evolving client needs, BPO service providers must be investing in creating a strong CTO position and empowering that role with the budgets
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
