A collection of the latest views from the HFS analyst team on people and process change.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
Instead of searching and clicking for what you’d like to know, just ask.
March 04, 2024IT firms mandate a return to office, but trust may help win the war for talent.
July 26, 2023
Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.
January 05, 2023Enterprises' willing to spend on IT midst of tough macroeconomic conditions, what are the rationale behind and why it's crucial.
January 05, 2023It goes deeper into relationships between partners, collaboration throughout systems, and organizational culture.
Point of View
January 11, 2021Join the “superheroes” of technology adoption by focusing on top-level leadership, talent, and your strategic approach toward technology and data.
Point of View
December 22, 2020Musings from HFS’ F&A Digital Roundtable
Point of View
December 22, 2020The OneOffice (connecting the front, middle, and back offices to create a touchless and frictionless digital experience) is no longer a pipe dream. Almost it a
Point of View
December 17, 2020There has been a decrease in IT spending during the Pandemic along with a shift in overall business challenges around activities associated with greater in the
Highlight Report
November 30, 2020Atos announced a restructuring of its cloud go-to-market. Learn how this fits into a secular in the market.
Highlight Report
October 07, 2020HFS assess the progress of HCL DRYiCE, a set of proprietary AI and Automation solutions
Point of View
October 05, 2020Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyond
Point of View
August 03, 2020How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX
Point of View
July 30, 2020Business, data, and analytics leaders will find great value in Ellie Mae’s example of data modernization with the help of partner, Persistent.
Point of View
July 29, 2020HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in
Point of View
May 07, 2020HFS’ Phil Fersht recently sat down with Alex Rinke, the co-CEO of the process-mining unicorn Celonis, to talk through the company’s journey, key client and
Point of View
April 30, 2020Business leaders must prioritize data and analytics investments toward better customer handling, forecasting and business planning, and operational process and
Point of View
April 23, 2020Old Mutual prioritizes IT and business collaboration to drive RPA success.
Point of View
April 22, 2020Advice from experienced agile managers on how to make the best of an agile development project.
Point of View
April 20, 2020Front office services are set to be hardest hit, but providers are leveraging previous investments to rise to the challenge
Point of View
April 16, 2020Mortgage lenders are making strides toward the Digital OneOffice using emerging tech and process optimization—but they need to think bigger than task-specific
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at ask@hfsresearch.com for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
