A collection of the latest views from the HFS analyst team on people and process change.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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March 04, 2024IT firms mandate a return to office, but trust may help win the war for talent.
July 26, 2023
Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.
January 05, 2023Enterprises' willing to spend on IT midst of tough macroeconomic conditions, what are the rationale behind and why it's crucial.
January 05, 2023It goes deeper into relationships between partners, collaboration throughout systems, and organizational culture.
Point of View
March 06, 2019A deep-dive into the key demand-side perspectives that emerged from client interviews from our recent smart analytics research.
Point of View
March 06, 2019Enterprise leaders are under increased pressure to pivot their businesses to meet the needs of consumers and ensure operations are agile enough to support these
Point of View
February 14, 2019In late 2018, Atos acquired Syntel, and now both firms have ambitious plans for how they will deliver value to clients - we examine what the potential benefits
Point of View
February 14, 2019Our key takeaways from the FORA AI Roundtable discussion
Point of View
September 04, 2018Cognitive assistants have become a crucial element of the digital business operations ecosystem.
Point of View
August 31, 2018Enterprises are showing increased appetite for the cloud, but some are still holding back due to security concerns. This report examines why.
Point of View
August 13, 2018AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.
Point of View
July 27, 2018This acquisition is a talent and expertise play for Genpact, enabling growth and adding 170 consultants to Genpact's supply chain capability.
Point of View
July 18, 2018The promise, the hype, and the reality around Enterprise Blockchain adoption in an unadulterated conversation with Paul Brody, the Global Innovation Leader for
Point of View
June 28, 2018Energy blockchain is the red-hot topic everyone is talking about, but what can it do for the energy transition?
Point of View
June 27, 2018This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space
Point of View
June 25, 2018Emerging technologies are bringing about a reckoning for a long-complacent industry
Point of View
June 07, 2018Decision-makers: reset GBS on course for digital transformation and maximise your cost-saving and real-time data opportunities
Point of View
May 11, 2018Our research allowed us the opportunity to learn about the RPA initiatives coming together at an organization where the automation leaders are doing exactly and
Point of View
May 09, 2018Customer Service leaders who think artificial intelligence (AI) stops at chatbots are cutting their careers very short
Point of View
April 20, 2018How will IT professionals and leaders survive in the new digital world that's making all of their traditional IT Skills irrelevant?
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