HFS launches the industry’s first research-based sourcing advisory practice

New York and London, July 9, 2021: HFS Research launches unique and innovative research-based sourcing advisory services to act as a sounding board for our enterprise clients to provide objective, comprehensive, outside-in perspectives throughout the sourcing process. Working with us, you’ll be better-informed, more enabled, and in a considerably much-improved position to anticipate economic, technological, and market challenges. Visit our website for more information.

The traditional sourcing advisory space is ripe for disruption. We surveyed 150 C-level executives across the G2000 enterprises, where only 5% of the respondents plan to leverage a “big four” or a specialist advisor to handle the whole sourcing process, from screening through to implementation. Net-net, enterprise decision-makers are demanding a much more accessible, informative, and immediate solution to help them through their sourcing cycle decisions.

According to Saurabh Gupta, President of Research and Business Operations, HFS, “Enterprises need a sounding board when making sourcing decisions, not a team of babysitters for the entire sourcing process. Our approach will help you design the right solution and select the right provider for your multi-year journey. We have combined hard data with honest viewpoints to give leaders the information they need to make key decisions.”

We support the end-to-end sourcing lifecycle for enterprise clients from strategy development, supplier selection, transition, steady-state, and end-of-term strategy (See exhibit). We leverage our existing IP, benchmarks, and supplier intelligence to address questions on the following:

• Sourcing strategy (make, buy, partner, acquire)Business case (cost reduction and business outcomes)
• Delivery model (offshore, nearshore, onshore)
• Commercial model (input, output, outcome, hybrid)
• Performance metrics (SLAs and KPIs)
• Relationship governance model
• Innovation model and technology architecture

HFS is challenging the status quo with the launch of our research-based advisory services:

• We are horizon gazers who bring to the table bold thinking, objective & comprehensive insights, and forward-looking perspectives. The OneOffice mindset underpins the HFS 2025 Vision. It represents the north star for bold enterprises who want to design their organizations to thrive in this new era and not meet a painful, boring, and irrelevant death.
• We don’t charge by the hour. We offer fixed fees for clear “board-ready” deliverables. Our fees will not change; they can be linked to deliverables, modularized, and aligned to meet your program.

Visit our website for more information.

Commenting on the new sourcing service, Nigel Edwards, HFS Chief Client Officer, added, “Our research-based advisory services don’t offer the traditional hourly-rate based consulting model. We are incented to accelerate the program by providing insights that inspire new levels of impact.”

• We accomplish this through a unique Research 2.0 approach that values the collaboration between clients, service providers and technology providers. Our research is grounded in primary data from both discussions and over 5000 surveys conducted across the Global 2000.
• Our comprehensive repository of Top 10 research reports enables clients to develop supplier shortlists. Each Top 10 report ranks leading service providers across a series of pre-defined criteria across execution, innovation, and voice of the customer.
• We’ve built a talented global analyst team with unique perspectives and real industry experience to deliver a future-proof strategy to our clients. We are not a team of number crunchers posing as thought leaders.

Phil Fersht, HFS Founder and CEO added, “HFS took the analyst industry by storm with immediate, authentic insight to become one of the leading three tech/services analyst firms globally in a decade. Now we’re aligning our incredible pool of data, insight, and advisory skills to change how sourcing decisions are made that meet the needs of modern enterprise buyers. They want trust, immediacy, and quality of insight based on the best research in the business. That is HFS, it’s what we do.”

The Bottom line. HFS is your trusted analyst partner delivering Insight, Inspiration, Impact, and Advice for business operations and sourcing leaders.

About HFS Research

Founded in 2010 by Phil Fersht, widely recognized as the world’s leading industry analyst focused on the convergence of business operations and technology, HFS Research has consistently delivered advice brimming with insight that inspires impact for our clients and the industry as a whole.

With over 40 global analysts and more than 500 years of combined experience, we remain laser-focused on helping our clients realize long-term value through business, process, and technological transformation. We publish more than 300 reports every year, produce 100+ events and conferences annually, and work closely with more than 500 clients around the world. Our research is grounded in primary data from one-on-one discussions with enterprise leaders and more than 10,000 surveys conducted annually across the Global 2000.

To learn more about HFS Sourcing Advisory Practice, please email sourcing@hfsresearch.com

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Media contact: media@HFSResearch.com