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Data Viewpoint

Five critical sustainability challenges to address in 2022

On the back of COP26 there’s a growing consensus of the why, what, and how of sustainability. But then come the next challenges.

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Data Viewpoint

CX services for the next wave of customer experience requires deeper, more innovative partnerships

Enterprises are not only looking for vendor services but a better partnership with greater understanding of their requirements.

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Data Viewpoint

IT spending in Manufacturing makes a comeback in 2022

We take a look across geographies at how industrial manufacturers will change their expected IT budgets in 2022.

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Data Viewpoint

SP capabilities have matured in LS industry to drive disruption and redefine GTM

Service provider’s capabilities have matured in the LS industry to potentially drive disruption and redefine their go-to-market.

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Data Viewpoint

Largest public health plans show declining at-risk business

Six of the largest publicly traded health plans, covering more than 50% of US, deliver inconsistent MLR and declining at-risk revenues.

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Data Viewpoint

You must seriously embed “security by design” to minimize security incidents

The uncontrolled deployment of new IT initiatives has led to poor security practices, resulting in increased security incidents.

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Data Viewpoint

The pandemic shock pushes manufacturing servitization​

This Data Viewpoint looks at the major business strategies that industrial manufacturers are going to pursue in the near term.

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Data Viewpoint

IT & BPO contracts are getting shorter as enterprises strive for faster results

This Data Viewpoint examines a trend we’ve seen in the data over the past three years — the tenure of deals is getting shorter.

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Data Viewpoint

Digital transformation is less about technology in F&A functions

Exploring the right approach to keeping pace with digital innovation in the F&A space.

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Data Viewpoint

Enterprises must adopt the right framework to effectively quantify cyber risks

It is fair to say that enterprises are still not actively using FAIR to better help quantify and communicate cyber risks.

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Data Viewpoint

Embedding cloud security policies must be given the highest priority in 2022

Enterprises must deploy holistic security policies that will act as a foundation for a robust cloud security framework.

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Data Viewpoint

Focus of near-term outsourcing boom rings alarm bells for traditional revenues

Investment in outsourcing is focused on preparing the way for more work to be automated in processes running in the cloud.

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