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Data Viewpoint

IT/BPO industry is very much in the midst of a talent crisis due to higher attrition

IT/BPO industry is very much in the midst of talent crisis. Data shows greater resignation and higher attrition seen in Q3 2021.

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Data Viewpoint

Health consumers behave very different than retail customers

Dispel the notion of healthcare retailization given health consumers behave very different than retail customers.

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Data Viewpoint

Public blockchains triumph as Ethereum emerges as the number one platform of choice

The debate between public and private blockchain continues, and our research shows a two-horse race for the platform of choice.

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Data Viewpoint

Adopting outcome-based pricing drives cloud deals

Buyer data shows input-based pricing models are being replaced by output-based models for new applications development deals.

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Data Viewpoint

Retailers should overcome data governance and security issues to improve the CX

Building/sourcing data management teams will help retailers overcome their data security and governance issues

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Data Viewpoint

When the three lines of defense for information security rapidly become two

Security-as-a-Service is moving the responsibility for managing security risks and controls from enterprises to service providers

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Data Viewpoint

The cloud hype has yet to upend the traditional on-premises SAP S4H deployment model for large enterprises

The cloud hype has yet to upend the traditional on-premises SAP S4H deployment model for large and complex enterprises ERP system.

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Data Viewpoint

RPA and hyperscalers make the biggest impact on enterprises’ native automation journeys

We asked 13 leading service providers which automation vendors had the greatest customer impact

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Data Viewpoint

Leading providers bounce back to double-digit growth as pandemic pressure eases

As the latest wave of earnings announcements is hitting the news, we take a look at the performance of the early announcers

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Data Viewpoint

The biggest operational model shift is just ahead: get ready for gig!

Operations leaders are exploring the potential for gig to augment their workforce.

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Data Viewpoint

Healthcare delivery models are going through a renaissance

Healthcare delivery models are going through a renaissance, reversing their current delivery paradigm and outsourcing more.

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Data Viewpoint

Digital transformation is dead

Digital transformation is dead. Data shows enterprises need a more evolutionary approach.

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