Accurate, visionary, and thought-provoking insight into issues that impact your business.
February 28, 2017 The location decisions are more agile than these once used to be! In-house Services Centers are far more strategic, while global service providers strive to to
February 3, 2017 HfS View of Services Market Growth as We Start 2017
February 3, 2017 The Energy sector is one of the most dynamic industries, not in the least with enormous volatility in prices and the political environment.
January 31, 2017 This report provides our analysis and key takeaways on the Energy & Utilities deals signed in 2016, service providers’ strategies and the state of the overall
December 9, 2016 This update gives an overview of the IT and business services market performance through Q4 2016.
December 1, 2016 This is the Q3 2016 edition of our quarterly engineering services outsourcing trends analysis.
November 21, 2016 HfS explores the trends in outsourcing contracts awarded in the last 24 months. Has the downward spiral in TCV reached the bottom?
November 17, 2016 HfS examines pricing methods behind over 2,000 live BPO contracts. Has the world abandoned FTE in favor of outcome-based pricing?
November 9, 2016 With the move to intelligent operations, digital, analytics and automation, delivery models are changing.
October 28, 2016 This is the September 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 45 large deals.
September 27, 2016 This update to the HfS Market Index gives an overview of the IT and business services market performance through Q3 2016.
September 20, 2016 This is the August 2016 edition of our outsourcing deals analysis, a month in which we came across the details of 40 large deals in the public domain.
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