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Market Analysis

Winning the Talent War

The latest insights from 1,800 employees across leading technology and business service providers.

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Market Analysis

Digital Health Primary Care Providers holding promise to influence the triple aim of care

This market scan focuses on providers that hold the most promise for influencing the triple aim of care.

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Market Analysis

HFS banking and financial services coverage, 2022

BFS enterprises need to go beyond functional digital to OneOffice™ and OneEcosystem™. Our 2022 research agenda covers how.

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Market Analysis

IT Services/BPO merger and acquisition activities monthly snapshot—January 2022

A monthly rollup of merger and acquisition activity.

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Market Analysis

22 cybersecurity trends for 2022 mapped to our HFS OneEcosystem™

OneEcosystem™ must run on digital trust and security. HFS Research has compiled 22 down-to-earth cybersecurity trends for 2022.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—December 2021

A monthly rollup of merger and acquisition activity.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—November 2021

A monthly rollup of merger and acquisition activity.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—October 2021

T/BPO merger and acquisition activities monthly snapshot—October 2021

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Market Analysis

Sustainability Services Ecosystem Mapping

The state of sustainability across consulting, technology, and managed services.

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Market Analysis

The HFS Quarterly BPO Market Pulse, quarter ending March 2021

The HFS Quarterly BPO Market Pulse is aimed at providing deep insights into BPO market developments on a quarterly basis.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—September 2021

A monthly rollup of merger and acquisition activity.

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Market Analysis

The Content Moderation Playbook

A guide to strategic considerations for critical trust and safety processes.

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