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Market Impact Report

The seven critical levers for scaling GenAI

A playbook for IT leaders: Generative AI (GenAI) has the power to revolutionize industries, but scaling it is no walk in the park.

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Market Impact Report

Smash through tech debt: Why AI is the jackhammer

AI is your escape from technical debt—not because it makes legacy cheaper, but because it gives you the tools to tear it down.

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Market Impact Report

Reinventing non-bank mortgage lending journey in the age of AI

HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.

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Market Impact Report

Pharma GBS must act like a business executive, not a task operator, to stay relevant

The future of pharma GBS must address enterprise strategic priorities instead of a being a task level cost manager.

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Market Impact Report

Why, what, and how financial services firms can be AI-First

HFS Research, in partnership with Infosys, surveyed 505 BFS leaders across the globe to better understand why, what, and how BFS firms can be AI-First.

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Market Impact Report

The next era of commercial insurance: Faster, smarter, and embedded

Examines the transformation of commercial insurance amid evolving risks, legacy constraints, and a critical need for agility and digital integration.

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Market Impact Report

The low-code imperative is crucial to bring speed and agility to software-driven outcomes

Low-code was the precursor to prompt-based coding, and the lessons in this report are crucial for DevOps teams using both these solutions.

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Market Impact Report

Only 12% of enterprises have cracked the AI maturity code—it’s catch-up time for the rest

Only 12% of enterprises have mastered AI integration, while 88% struggle with tech/business alignment, data silos, and cultural barriers to AI adoption.

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Market Impact Report

A reimagined operating model will drive successful health system consolidation

The care delivery delivery landscape is rapidly consolidating and will have significant impact on consumer health.

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Market Impact Report

Break free from GenAI pilot purgatory

A guide for enterprise leaders on moving GenAI initiatives from endless pilots to successful organization-wide implementation and value creation.

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Market Impact Report

No more trickle-down digital! How to help mid-tier financial services firms grow in a post-SVB world

HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.

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Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

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