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Point of View

How to avoid agentic sticker shock

Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.

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Point of View

Why software companies can add $1.5 trillion to their market by embracing Services-as-Software

Software firms can grab $1.5T by replacing services with AI agents that slash costs, automate ops, and transform enterprise value.

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Point of View

Agentic AI is redefining services—now, enterprises must redesign themselves

Across two days of unfiltered conversations, live data, and bold insights, HFS and its attendees uncovered the truth.

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Point of View

Digital dinosaurs: Why chemical manufacturers are losing the e-commerce game

This article talks about the Chemical industry's e-commerce channel and its ecosystem challenges with the examples.

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Point of View

Margins, metrics, and mindsets: Rewiring global services for purpose and impact

Global services must shift from scale to outcomes—rewiring models, mindsets, and metrics for purpose-led value.

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Point of View

Winning in modern commerce is a portfolio play—a 2×2 matrix for RCG investments

Retail and consumer goods leaders are facing a fragmented future—and must choose where to play.

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Point of View

‘Fastest five’ bets on BFSI and HLS are paying off in Q4 2024

BFSI and healthcare sectors are driving Q4 2024 growth for ‘Fastest Five’ , but enterprise buyers should be cautious.

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Point of View

GenAI success demands employee training that goes beyond certifications

Leaders must revamp AI training to be adaptive that blends artistic and scientific talent.

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Point of View

Manufacturers must power their processes with emerging and innovative platforms

The PoV explains emerging technologies that manufacturers should not miss in this disruptive era.

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Point of View

Break the mortgage lending mold as Wipro has with its BPaaS model for Discover Home Loans

This report explores how DHL leveraged a technology-led BPaaS model alongside Wipro to accelerate transformation.

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Point of View

Human-only cyber defense is dead—AI is now the command layer

AI is transforming cyber defense—enabling faster detection, smarter response, and a shift from reactive to anticipatory security.

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Point of View

Cybersecurity can’t survive without AI—and AI can’t scale without security

AI and cybersecurity are no longer separate — their convergence defines the future of enterprise risk and resilience.

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