2015 Market Size and Forecast for Finance and Procurement BPO

As procurement outsourcing services have matured, more organizations are adding distinctive strategic sourcing and tactical purchasing to the scope of their F&A relationships. As such, we are reporting them together to support our clients who frequently combine the two product offerings. However, HfS Research clearly differentiates the procurement outsourcing market from the F&A outsourcing market and we’ve included the data as a separate line item for those who see the market as we do.

Finance and Accounting BPO remains a significant segment in the market with an estimated $23.7 billion in annual expenditure in 2012. In comparison, procurement BPO that sits outside F&A multi-process relationships is much smaller – an estimated $877 million in revenues in 2012. However, more than half of all indirect procurement teams reside within the CFO organization and, as such, are frequently included in the scope of F&A contracts.