The Affordable Care Act is changing the state of the healthcare industry, from how people buy health insurance to how care is delivered. Both healthcare payers (insurance companies) and healthcare providers (hospitals/physicians/etc.) have been, and will be the greatly affected, forcing them to become more customer-centric. This document delves into three steps that will help healthcare payers and providers build customer-centric companies.
Register now for immediate access of HFS' research, data and forward looking trends.
Get Started
If you don't have an account, Register here |
Register now for immediate access of HFS' research, data and forward looking trends.
Get Started