Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 3, 2012 More than 280 hard core procurement professionals attended ProcureCon Indirect East held in Atlanta, Georgia. Based on discussions with attendees and event this
January 3, 2012 Debating why legacy software providers are retaining their stickiness with traditional services providers, we highlight some of the significant Business and are
December 31, 2011 For our Price Indicator clients, HfS has published the Q4 edition of the ADM Quarterly Price Bulletin. The bulletin includes several pages of key ADM pricing
December 31, 2011 For our Price Indicator clients, HfS has published the Q4 edition of the BPO Quarterly Price Bulletin. The bulletin includes several pages of key BPO pricing
December 22, 2011 We present our predictions for 2012.
December 18, 2011 Slides from HfS Research-Wells Fargo Securities webcast, presented by Phil Fersht, Ed Caso and Esteban Herrera. Discussions include the key outsourcing dynamics
December 15, 2011 This year’s State of the Outsourcing Industry in 2011 report delves into how mind-shifts towards outsourcing are changing during a time where we have from
November 16, 2011 A service provider’s account manager may be the most important position on the account team. HfS Research conducted a series of interviews with buyers and to
November 11, 2011 Turning processes on their heads to align them with corporate strategy is a challenge for the best of business leaders.Yet, the benefits of implementing a (GBS)
November 11, 2011 HfS Research recently attended an analyst event hosted by Kenexa, a leading provider of recruiting and talent management solutions. Kenexa has grown rapidly and
November 4, 2011 This exhaustive study maps the service, quality and scale of the Latin American market, principally for buyers and influencers to understand what Latin America
October 31, 2011 Instead of fixing things first, you outsourced your junky processes almost completely intact. Now in the (hopefully) capable hands of your lower cost service
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