WHAT YOU’LL KNOW AFTER READING
This is a comprehensive buyer-focused analysis of IBM. This guide will enable buyers of outsourcing services to make better-informed sourcing decisions to not only outsource specific services but future-proof their organization in the context of the As-a-Service Economy.
WHAT THIS BUYERS’ GUIDE COVERS
The HfS Buyers’ Guide offers a view of the services capabilities of IBM Global Business Services. It includes:
- Strategy, strengths, and weaknesses
- Industry and horizontal offerings
- Financials
- Blueprint performance:
- Blueprints covered from 2014 to 2017
- Location Capabilities
- Tools and Methodologies Used
KEY SERVICE PROVIDER DYNAMICS
- Over the past two decades IBM has been on a continuous journey of transformation – from being a legacy hardware & storage devices provider to an IT and Outsourcing services provider to cloud-based agile IT services and automation.
- IBM has evolved to be one of the most matured as-a-service provider.
- This evolution is impacting its services business over the past 18 month as it transitions from the old Global Technology Services (GTS) and Global Business Services (GBS) structure to GBS and Technology Services & Cloud Platforms – which brings together technology services and cloud.
- Building hybrid cloud environments from Designing to Managing along with traditional end-to-end outsourcing
- IBM gives special importance to research and analytics capabilities to supplement a broad, deep services portfolio
WHO SHOULD READ THIS REPORT
- Sourcing Managers
- Procurement Professionals
- Buyer Department Heads
- Outsourcing Advisors
- Knowledge Analysts
