Blueprint Snapshot: Digital Tech Strategy Services, Travel and Hospitality

WHAT THIS SNAPSHOT REPORT COVERS
In 2017, HfS Published the landmark digital technology strategy and consultancy blueprint report. We formed this report using a wealth of data from qualitative client references, detailed vendor briefings and RFIs, and hundreds of data points collected from Global 2000 enterprise buyers. This has allowed us to paint a picture of the role digital technology and strategy and consultancy services in industry verticals in unrivalled detail. This process includes the development of industry-specific grids and analysis to support enterprise buyers in finding not only the best digital services providers but also those that are the most experienced and innovative in their industry vertical.

In this industry snapshot report, we examine the travel and hospitality industry – assessing the key players operating in their space for their capacity to innovate and deliver digital consultancy services in the industry vertical.

WHAT YOU’LL KNOW AFTER READING

• Analysis of the innovation and execution capabilities of key digital technology strategy and consulting service providers operating in the sector
• Analysis of each provider’s offerings and movements in the industry
• Market information for digital consulting services in the sector
• Recommendations for both enterprise buyers and service providers operating in the industry

KEY MARKET DYNAMICS

• Overall consulting and IT professional services are showing reasonable signs of growth as enterprises shift the scope of engagements from traditional IT services to digital
• Enterprises operating in the travel and hospitality industry places a greater value on the capabilities of global delivery networks more so than other industries, as their sprawling operations and supply chains place greater demand on worldwide delivery
• Providers have a higher burden of proof, as enterprises wrestle with insourcing logistics and supply chain capabilities if vendors are unable to provide them with what they need

WHO SHOULD READ THIS REPORT
Executive leaders and business unit leaders, technology leaders, advisors and outsourcing managers in the travel and hospitality sector.

SERVICE PROVIDERS WE DISCUSS
Accenture, IBM, TCS, DXC, Capgemini, Atos, Wipro, HCL, Unisys, NTT DATA, Tech Mahindra, Deloitte, Infosys, Fujitsu, CGI, Cognizant