Mapping, analyzing, and optimizing business processes has long been a core outsourcing service. However, software has brought intelligence, automation, and analytics to bear in reshaping how services providers, enterprises, and ISVs partner.
These vendors set the bar for technology changing how things get done. We used data from more than 1,000 respondents from software firms, enterprise decision makers, and services providers to understand the experience, impact, and value creation.
This report narrowed down nearly two dozen BPI vendors into a Top 10.
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