Competitive Intelligence from May 2023

In this month’s Competitive Intelligence report, we’ll cover the following:

Under the technology umbrella

• Accenture turns to the metaverse to scale management training and improve EX
• EY extends the blockchain-fueled infrastructure for ecosystems
• What did Cognizant do to strike a billion-dollar deal with CoreLogic?
• Sonata Software acquires to double-down on cloud and data to serve target verticals
• EY defines a GBS 1.0 and NextWave GBS model with a clear delineation between these two states
• EY’s ChatGPT-infused payroll managed services target low-cost EX gains
• Accenture strengthens its cloud and platform engineering capabilities in Europe
• Infosys’ ties with ServiceNow offer confidence for firms in transformation
• Accenture rises to unique challenges of platform businesses
• ServiceNow pure-play Thirdera invests for global scale

On sustainability

• EY’s OpsChain ESG offers the trust enterprises need to unite on sustainability

Banking and financial services

• Agility and market readiness are essential for CFOs to be strategic partners
• Hexaware maps out how payment providers can keep up with customers
• Banks are quietly moving from Hitachi Vantara technology to services
• Capgemini helps banks complement, componentize, and extend core banking capabilities
• BlackLine wants to be the financial controllers’ process orchestrator

Healthcare

• Infosys personalizes medicine powered by SAP
• UST acquires Advantasure to service surge in government health plans

Insurance

• Coforge and InsurNode drive insurance innovation and CX with blockchain

Life sciences

• Accenture embeds science to power its pharma offerings with Bionest

Retail

• LTIMindtree’s engineering+digital scale offers RCPG firms an alternative to Tier-1 vendors

Telecommunications

• Infosys is ready to disrupt enterprise use cases with its new 5G-as-a-service offering

Other market news and announcements

• Coforge breaks the billion barrier, offering intimacy at scale for needy customers

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