The market for Supply Chain Management (SCM) BPO is still relatively small but has huge potential in the coming years. With a breadth of process services including Order Management, Inventory Management, Manufacturing Management, Transport Management, After Market Services, Master Data Management and Sustainability Services, SCM BPO can address pain points across the supply chain and the cost of goods sold in a wide variety of industries. HfS believes that SCM BPO is also one of the better current examples of “progressive operations” at work today with its emphasis on collaborative, analytics, platforms and solving for deep operational business outcomes on behalf of clients.
We are excited to publish our first Blueprint on SCM BPO and commend the initial members of the Winner’s Circle: Accenture, Capgemini, Entercoms and HAVI Global Solutions for the excellence in innovation and execution of supply chain processes.
