HFS Horizons: Generative Enterprise™ Services, 2023

This HFS Horizons: Generative Enterprise™ Services, 2023 report is the industry’s first competitive analysis of professional services firms and the value they create with enterprise clients adopting and experimenting with generative AI (GenAI) technologies.

HFS’ Generative Enterprise™ articulates the pursuit of AI technologies based on large language models (LLMs) like ChatGPT and GPT-4 to reap huge business benefits for organizations in terms of continuously generating new ideas, redefining how work gets done, and disrupting business models steeped in decades of antiquated process and technology.

The report examines and assesses 35 service providers. Our research evaluates the providers’ capabilities to understand the Why, What, How, and So What of their Generative Enterprise services offerings.

The report offers detailed profiles of each provider and places each in one of our three Horizons:

• Horizon 1—Disruptors: Those best placed to help enterprises drive digital transformation by leveraging AI to drive predictive functional insights.
• Horizon 2—Enterprise innovators: Those enabling the HFS OneOffice™ by leveraging AI to improve decision making and driving unmatched stakeholder experience.
• Horizon 3—Market leaders: Those enabling the Generative Enterprise by leveraging AI to generate new ideas to redefine how work gets done.

HFS Horizons: Generative Enterprise™ Services, 2023

Note: All service providers within a Horizon are listed alphabetically.
Source: HFS Research, 2023

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