HfS Research Business Platform Map 2012

Business Platforms are changing the traditional services business model by enabling customers to leverage business services through business outcome pay-as-you-go methods via the integration of Cloud Computing technology, SaaS and business process outsourcing. Business Platforms are providing customers with compelling technology enabled business process services that drive innovation, agility and reduce cost.

Through the Business Platform Map™ buyers, vendors and investors will be able to track, measure and assess the changing services business models and evaluate the progress of new offerings in the market. This document reviews the Business Platform Map survey results for 2012.