In March, HFS attended Infosys’ AI-First Analyst Day event. During the event, Infosys outlined its strategy to take an AI-driven approach across its businesses and highlighted this move with its clients. Here is what we learned.
Infosys’ AI-first strategy aims to enhance innovation and market leadership by embedding AI across its business
Infosys’ AI-first paradigm outlines a strategy integrating AI across all its business dimensions—transforming operations, products, and services. Aligned with HFS’ concept of the Generative Enterprise™, this approach fundamentally recalibrates how the organization leverages technology to boost the speed at which its systems or employees can obtain contextual data to improve their actions or insights. By doing this, AI becomes a core component that drives innovation, efficiency, and decision-making processes.
By embedding AI deeply within its fabric, Infosys expects to optimize its operations and craft cutting-edge solutions that address the complex needs of its clients, fostering a dynamic environment of continuous improvement and strategic foresight.
Infosys is weaving its AI-first paradigm into client solutions
Here are some client examples demonstrating this approach, as showcased during the analyst day:
- For a multinational infrastructure consulting firm, Infosys tackled the challenge of optimizing AI technologies, refining data quality, and fortifying cloud infrastructure security. Infosys delivered bespoke AI solutions to mine data for pivotal insights, streamline decision-making, and ramp up operational agility. Beyond analytics, Infosys instituted comprehensive data governance structures, purification protocols, and validation mechanisms to elevate data integrity, vital for AI’s analytical precision.
- In collaboration with a leading automotive OEM, Infosys confronted the automotive sector’s challenges, particularly the supply chain turbulence accentuated by the pandemic and semiconductor shortages. Together, they dissected these intricacies, zeroing in on risk identification, rapid response to disruptions, and adaptive strategies. Their partnership spanned crafting alternative sourcing avenues, infusing modern tech, and refining predictive models.
- Partnering with Hatch, an engineering and infrastructure within the energy domain, Infosys played a key role in unifying fragmented systems for streamlined data access. They fashioned a field delivery mechanism that optimized project management. Moreover, their establishment of a success metric framework emphasizing feature delivery, user adoption, digital process enablement, and business impact evaluation marked a significant stride in Hatch’s digital journey.
Topaz and Cobalt are accelerating Infosys’ AI-first paradigm
Infosys Cobalt offers services, solutions, and platforms tailored for cloud-powered transformation. Meanwhile, Topaz provides a wealth of AI use cases and pre-trained models. Together, they play a significant role in powering their AI-first paradigm. Below are key ways in which Cobalt and Topaz advance the AI-first paradigm:
- Rapid innovation: Topaz is a launchpad for rapid innovation, allowing Infosys to develop and deploy AI-driven solutions swiftly. Cobalt’s ecosystem of cloud assets, combined with Topaz’s AI models, enables Infosys to quickly prototype and implement AI-powered applications tailored to specific enterprise needs, accelerating innovation and adoption of AI technologies within client organizations.
- Ecosystem enablement: By democratizing data and intelligence, Topaz enables more participants in connected ecosystems to create disruptive business models and AI-led products. Cobalt’s emphasis on community leverage further expands this ecosystem by bringing together businesses, technology innovators, start-ups, academia, and other stakeholders. This collaborative ecosystem fosters innovation and accelerates the development and adoption of AI-driven solutions across industries.
- Scalability and flexibility: Cobalt’s cloud-first approach and Topaz’s AI capabilities offer scalability and flexibility to meet evolving business needs. Enterprises can leverage Cobalt’s cloud ecosystem to scale AI initiatives as demand grows seamlessly. Additionally, Topaz’s extensive library of AI use cases and models allows for flexibility in tailoring AI solutions to specific industry verticals and business domains, ensuring relevance and effectiveness.
Infosys, equipped with offerings like Topaz and Cobalt, is adopting a comprehensive approach with its AI-first strategy. It is dedicated to establishing the essential groundwork for AI enablement across enterprises. It is also strategically investing in various core areas: infrastructure-led transformation, data and AI transformation, business transformation driven by enterprise applications and SaaS, platform engineering, and migrating non-IT workloads to the cloud.
The Bottom Line: Infosys is taking AI to the next level in its operations by embedding it in Topaz and Cobalt and bringing value to clients.
Infosys’ strategic integration of AI as a foundational element of its business model and offerings, coupled with a pragmatic approach to embedding AI at its core, assists clients in navigating the complexities of digital transformation and fosters sustainable progress.
