Digital process twins are on the horizon but very few are adopting it currently across business functions. ERP isn’t a silver bullet, and process debt is a recognized challenge; process intelligence has quickly become the #1 way for enterprises to address the chasm. Enterprise leaders expect increases in process intelligence investments despite the harsh economic climate. Majority of the organization leaders see combining visibility into cross-functional operational performance and monitoring as a game changer. However, enterprises need to address talent and data challenges to support the expansion of process intelligence initiatives.
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