ITO/BPO Contract Analysis Q3 2017

This report analyses publicly announced ITO and BPO contracts in 2017 by region, service types, key verticals, and main vendors. The top 5 insights from this report are:

1. The number of ITO contracts is down sequentially in Q3 by 9%, but up year-on-year (YoY) by 118%

2. Total Contract Value(TCV) in ITO increased sequentially 4% and 187% YoY North America dominates the ITO landscape with 73% share of total ITO TCV awarded in Q3 2017

3. EMEA registers a strong 153% growth in ITO TCV awarded YoY for Q3 2017

4. Counterintuitively, TCV in Asia Pacific for ITO services declined by 54% YoY for Q3 2017

5. Infrastructure outsourcing and cloud services dominate the ITO landscape with 35% and 29% share of total ITO TCV awarded in Q3 2017