Newgen platform offers partner and ecosystem wins for transformation

Enterprises should look out for strong partner ecosystems even when making what may seem to be discrete digital technology choices. Partner-rich options can provide access to other drivers of digital transformation, such as low code, process automation, integration, governance, and security, to help accelerate your digital journey.

Tech vendor Newgen, headquartered in India, designed its NewgenONE platform to help serve such needs for automation beginners and those more mature in their transformation journeys. Enterprises could have Newgen provide both intelligent document processing (IDP) technology and services. Its partner ecosystem includes global system integrators (e.g., Infosys, LTI, Cognizant, Tech Mahindra, HCL), consulting and advisory partners (e.g., KPMG, Deloitte, Accenture, EY, PWC, BCG), marketplace partners (e.g., TCS, Guidewire, Mambu, Salesforce, Sopra Banking), technology partners (e.g., Red Hat Software, Oracle, AWS, Azure, etc.), and multiple channel partners that can fill any gaps in internal capabilities.

Not only does Newgen’s approach come with an ecosystem to plug any gaps in delivering technologies such as IDP, but it is also there to amplify the business intelligence (BI) benefits of IDP, making data available for better decision-making across digital enterprise activities to drive, for example, better process automation.

The NewgenONE platform aims at heightening CX, operational excellence, and business innovation

NewgenONE IDP enables enterprises to go beyond simple data extraction. It focuses on how omnipresent but hidden information can be processed to gain business intelligence, leading to insights, agile decision-making, and straight-through processing.

The end-to-end platform has multiple features combining the cloud, data management, automation, and governance as a bundled offering to enterprises. The following showcases the varied suite of solutions over and above IDP offered by Newgen:

• Low-code application development
• Process automation
• Contextual content services
• Omnichannel communications
• Data science and AI
• Integration
• Governance and security

Newgen uses its partner ecosystem to deliver client outcomes and fast-track IDP-led transformation through NewgenONE

Partner strategy is one of Newgen’s key focus areas, applied as much to its IDP-related delivery as other aspects of its suite. Newgen follows a 360-degree partner approach, from looking for opportunities to closing deals. The NewgenONE IDP platform is built to support this partner strategy.

Newgen believes partners should not only co-build solutions but also be fully integrated into the Newgen ecosystem so that partners and employees can enjoy similar capabilities when it comes to client delivery. The partner portal provides query resolution and training, and a partner success team helps partners take up self-training courses with the same certification Newgen provides to its employees. Training and certification come at zero cost to the partners.

Partners are an essential part of Newgen’s go-to-market strategy, and enterprises can derive immediate benefits

Newgen’s partners operate globally, giving Newgen access to 19,000+ trained partner resources to help bring its clients into ecosystems. As HFS OneEcosystem™ shows, real “end-to-end” transformation does not reside within an organization. No single organization can own a customer’s life cycle end-to-end. Organizations increasingly need to collaborate across ecosystems to reinvent themselves and stay ahead of the competition.

The Bottom Line: Enterprises must build ecosystems to accelerate their transformation journeys, and platforms like NewgenOne offer a leg up.

Enterprises can benefit from Newgen’s fostering of a diverse and complementary ecosystem. Delivered through the NewgenONE platform, it represents a ready-made network of systems integrators, advisory and consulting, and technology capabilities. Ecosystem benefits won’t be transformational for every enterprise, but for those who have not yet fully matured their digital transformation ecosystem, Newgen’s network can help accelerate the journey.