WHAT YOU’LL KNOW AFTER READING
This is a comprehensive, enterprise-focused analysis of Hexaware that provides information on its’s business strategy, key financials, contract analysis, representative customer base, and geographic scope along with strengths, weaknesses, and key strategic directions. The content of this report is drawn from previously published HFS reports featuring Hexaware and considers all IT and business process-focused services that support the HFS OneOffice framework.
WHAT THIS BUYERS’ GUIDE COVERS
The following topics are covered in detail:
- Strategy
- Strengths and weaknesses
- Industry and horizontal offerings
- Blueprint performance: Top 10 performance covered from 2014 to 2018*
- Financials
- Location capabilities
- Contract analysis
KEY SERVICE PROVIDER DYNAMICS
- Historically an ERP and application outsourcing services provider, Hexaware was quick to increase its investments in cloud tools and digital technologies anticipating client demand for these services.
- Over the years, Hexaware hasbuilt a few proprietary platforms such as, RAISE IT – for automation, H2O Platform- for service management and iD2E – an Integrated Design2Execution framework, CarrortCube – Integrated Population Health Platform that’s built on Salesforce Health Cloud; these highlight the commitment to invest in inventions.
- Hexaware is committed to growing without adding headcount—with a stated objective of achieving a 50/50 ratio of human-to-digital workforce. This requires the company to actively cannibalize BPS headcount, lead deals with automation, and add automation to internal functions. They have broken down the silos between their BPS and IT business, with the same CTO driving automation for both.
- Hexaware Hexavarsity is an internal training and competency development model that enables healthcare professionals to re-skill in the areas of new regulatory compliance, trends impacting the industry, functional areas required by a specific project and newer technology.
WHO SHOULD READ THIS REPORT
- Sourcing Managers
- Procurement Professionals
- Influencers at Enterprise Buyer Organizations
- Outsourcing Advisors
- Knowledge Analysts
