Tech Mahindra’s flywheel gains speed with big bets on AI, cloud, and talent

When strategizing its offerings to orchestrate the synchronization of growth, operations, and organizational excellence, Tech Mahindra is no longer just playing catch-up. The company is doubling down on transformational bets—across cloud, AI, large deals, and portfolio synergy—to position itself as a frontrunner in the ‘scale at speed’ economy. During its Analyst and Advisory Day, Tech Mahindra showcased how its three-year roadmap under the Vision 2027 strategy enables the firm to reset its foundations, retool its portfolio, and re-energize its talent model. These strategic bets cut across industry verticals, service lines, delivery models, and technology ecosystems, reinforcing Tech Mahindra’s role as a trusted transformation partner for global enterprises.

Exhibit 1: TechM to orchestrate its transformation agenda by aligning strategic levers across the TechM Flywheel

Source: Tech Mahindra, 2025

With its Vision FY27 anchored by a dynamic ‘TechM Flywheel,’ the company is methodically aligning growth, operations, and organizational levers to outpace the industry. The ambition? Topline growth above peer average, industry-standard margins, and high predictability. Its Growth Strategy emphasizes a balanced industry mix, large deals, and high-value services such as AI and cloud. The Operations Strategy drives margin expansion via Project Fortius, focusing on automation, delivery excellence, and portfolio synergy. The Organization Strategy builds long-term strength through talent upskilling, cultural transformation, Mahindra Group synergies, and ESG leadership, all working together to scale sustainable growth.

Tech Mahindra is making big bets on AI-led growth, large deals, and industry-driven innovation through its TechM Flywheel approach

Tech Mahindra is diversifying its revenue portfolio by blending a balanced industry mix with a sharp focus on high-growth service lines. It continues strengthening its core verticals-telecom, BFSI, manufacturing, and healthcare through domain-led solutions and Centers of Excellence such as the Manufacturing Xperience Centre and Smart Factory services. Simultaneously, the company embeds growth-centric services such as AI, engineering, cloud transformation, and enterprise applications into its delivery backbone, ensuring relevance across transformation-led engagements. This is complemented by internal transformation initiatives that have repositioned its BPS and infrastructure businesses into solution-led, consulting-integrated offerings, expanding TechM’s role from service vendor to strategic partner.

Tech Mahindra is doubling down on key global markets such as North America, Europe, and APAC through its Turbocharge Program. Over 75% of its sales headcount is now aligned to strategic verticals and regions, powered by verticalized sales teams, deeper hyperscaler alliances, and agile go-to-market models. These efforts are succeeding, as the firm secured over $2680M in total contract value (TCV) from large, complex, multi-tower deals. Its dedicated large deal unit, Strategic Solutioning and Transformation, comprising of enterprise architects, transition experts, and deal directors, has helped drive a 42% year-over-year (YoY) increase in large deal wins, many involving cost-takeout managed services, digital transformations, vendor consolidations, IT captive carve-outs, and GCC build-outs.

Tech Mahindra’s sales and delivery integration strategy—by tightly coupling solutioning and practice functions with its sales motions—creates a consulting-led front end, especially for cloud, digital workplace, and mainframe exit programs. Underpinning this effort is Project Fortius, a company-wide drive to improve profitability and delivery productivity through automation, AI-based quality control, and an optimized workforce pyramid critical for sustaining margin expansion while delivering at scale.

Tech Mahindra has the blueprint, but enterprises must demand the build

Tech Mahindra is aligning its capabilities to deliver at scale with speed and precision as industries accelerate digital initiatives, adopt complex multi-cloud environments, and seek strategic, outcome-driven partnerships. Its renewed focus on AI, cloud, large deals, and talent upskilling addresses key industry challenges such as shortened transformation timelines, legacy modernization, talent scarcity, and operational inefficiencies. Additionally, by embedding automation, ESG leadership, and consulting-led delivery models, TechM can drive innovation, resilience, and long-term value for enterprise clients navigating an increasingly complex and competitive environment.

While Tech Mahindra plans to move aggressively to shed its image as a challenger and reshape itself as a transformation partner for enterprise leaders, this signals a service provider capable of delivering both transformational value and operational reliability. Overall, the strategic intent is compelling, the investments are well-placed, and the momentum is real. However, lasting recognition as a transformation leader will ultimately depend on Tech Mahindra’s ability to translate ambition into sustained performance at scale. Skepticism is warranted until more consistent proof points emerge.

The Bottom Line: As Tech Mahindra sets its Flywheel in Motion, it’s time for enterprises to evaluate how Tech Mahindra’s strategic bets can support their own growth and innovation agenda.

Tech Mahindra’s three-year transformation journey marks a clear shift toward building sustainable differentiation not just in capabilities but in operational resilience and client co-creation. For enterprise buyers, this presents an opportunity to partner with a vendor aiming to deliver predictability, value, and innovation at scale. However, the onus remains on Tech Mahindra to move from PowerPoint to proof, demonstrating consistent execution maturity, transformation accountability, and long-term value realization across its engagements.