Research & Insights

We’ve trained a generative AI model, powered by Humata.ai,
on two years of research, across industries, technologies, and change agents.

Go ahead. Ask a question.

Instead of searching and clicking for what you’d like to know, why not just ask? Engaging with our research just got easier. Go ahead. Ask some questions like the examples below and let us know what you think.

Try these:

What should business 
leaders do to prepare 
for GenAI?
What are insurance 
carriers struggling with?
What should my top 
priorities be for ESG?
What are best practices 
in applications 
modernization?
What are the biggest 
trends in healthcare?
Why do enterprises 
struggle with blockchain 
adoption?

  • Not satisfied with the answer? Ask again with some additional context, or click here to refresh the page and begin again.
  • Need to optimize your mobile view after asking a question? Try scrolling to the top of your web page and back down again.
  • We value your insights and perspective. Please share your feedback as we continue to optimize for your experience.

New from HFS

Point of View

Now is when your responsibility and positive business impact must stand out

If that was ever an opportunity to differentiate, it’s now.

Read More
Point of View

Legacy skill sets are slowing down CFOs aiming to lead real transformation

CFOs treating talent as infrastructure are turning transformation into business impact.

Read More
Point of View

Cloud is no longer plumbing: Why your AI ambitions will fail without a new strategy

Cloud is now the operating system for AI transformation. Enterprises must rethink strategy, sourcing, and governance.

Read More
Point of View

Reimagine GCCs as innovation powerhouses—not cost sinks

Reimagine GCCs as innovation powerhouses—not cost sinks.

Read More
Point of View

SAP injects AI into its supply chain stack, but legacy ERP is still a drag

SAP emphasizes cloud, AI, and ecosystem-wide connectivity as the recipe for resilience.

Read More
Point of View

Cybersecurity for AI starts now because models are the new attack surface

AI is the new attack surface—secure it with layered defenses, governance controls, and enterprise-wide accountability.

Read More
Horizons Report

HFS Horizons: Insurance Services, 2025

A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.

Read More
Point of View

Orchestrators win: Why tinkering with AI no longer cuts it for enterprises

Tinkerers stall. Orchestrators win by scaling agentic AI fast with secure platforms, real governance, and enterprise control.

Read More
Highlight Report

CIOs must rearchitect observability to keep pace with AI

AI engineering pushes past the limits of traditional software development exposing an observability gap.

Read More
Point of View

How to avoid agentic sticker shock

Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.

Read More
Point of View

Why software companies can add $1.5 trillion to their market by embracing Services-as-Software

Software firms can grab $1.5T by replacing services with AI agents that slash costs, automate ops, and transform enterprise value.

Read More
Point of View

Agentic AI is redefining services—now, enterprises must redesign themselves

Across two days of unfiltered conversations, live data, and bold insights, HFS and its attendees uncovered the truth.

Read More
Market Impact Report

Smash through tech debt: Why AI is the jackhammer

AI is your escape from technical debt—not because it makes legacy cheaper, but because it gives you the tools to tear it down.

Read More
Point of View

Digital dinosaurs: Why chemical manufacturers are losing the e-commerce game

This article talks about the Chemical industry's e-commerce channel and its ecosystem challenges with the examples.

Read More
Data Viewpoint

Align the benefits admin model to tech, service, and employee needs for real value

Benefits complexity is rising. Choosing the right admin partner means balancing coverage and service tech.

Read More
Data Viewpoint

Generational shifts demand a fundamental rethink in our health-benefits strategy

By 2033 Millennials and GenZ will dominate the workforce prompting companies to redesign health & benefits for generational needs.

Read More
Data Viewpoint

Healthcare coverage will continue to shift away from traditional payers

US healthcare shifts to self-insurance, consumer markets, Medicaid cuts risk undoing equity and coverage gains.

Read More
Data Viewpoint

The self-insured market is beginning to realize ~$600 billion in opportunities

Self-insured healthcare is transforming fast, creating a $600B market across five cost–wellness employer archetypes.

Read More
Point of View

Margins, metrics, and mindsets: Rewiring global services for purpose and impact

Global services must shift from scale to outcomes—rewiring models, mindsets, and metrics for purpose-led value.

Read More
Point of View

Winning in modern commerce is a portfolio play—a 2×2 matrix for RCG investments

Retail and consumer goods leaders are facing a fragmented future—and must choose where to play.

Read More
1 3 4 5 182

Logo

confirm

Congratulations!

Your account has been created. You can continue exploring free AI insights while you verify your email. Please check your inbox for the verification link to activate full access.

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at ask@hfsresearch.com for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

ask@hfsresearch.com

ASK
HFS AI