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Where Scale Still Matters: Aegis BPO Acquires Symphony BPO

Home » Research & Insights » Where Scale Still Matters: Aegis BPO Acquires Symphony BPO

Aegis's recent acquisition of Symphony BPO shows that in the world of customer experience management (CEM) competitiveness is still very much driven by scale.   This acquisition brings 1,000 more employees with an ASEAN/APAC focus into the mix for the already 55,000 strong Aegis.

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