HFS on Retail and Consumer Packaged Goods

A collection of the latest views of the HFS analyst team on retail and consumer packaged goods.

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More HFS Retail and Consumer Packaged Goods Research

Point of View

Resurrect pharmacies by adopting winning retail strategies to address community healthcare

Retail pharmacies must find ways not to succumb to the dog-eat-dog world of retail, rather emulate winning retailers to serve their local communities.

Point of View

Focus retail and CPG GenAI investments on the core but leave room for innovation

A roundtable discussion of Retail and CPG enterprise executives.

Point of View

Accelerate the ESG impact: Enterprise leaders, embrace supplier diversity now

Enterprise leaders must prioritize ESG in procurement to remain competitive and leverage diverse suppliers for sustainability.

Point of View

Unlock the power of internal synergy to drive your procurement transformation

Stronger collaboration between procurement and other internal functions boosts compliance, cuts costs, and drives enterprise success.

Point of View

GenAI decision matrix for CPG: STOP experimenting and START implementing

HFS’ decision matrix for CPG based on analysis of leading GenAI use cases.

Point of View

Indian GCCs spread their tendrils to lead the next wave of tech innovation

Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.

Point of View

The HFS GenAI decision matrix for retailers: Moving beyond POCs

HFS’ decision matrix for retailers based on analysis of leading GenAI use cases.

Integrate GenAI in your plans for BAU, disruption, and transformation—or get left behind in POC purgatory. Highlight Report

HDS CEO says the great GenAI experiment is over—it’s time to get serious

The great enterprise experiment with GenAI is over. Firms are moving away from ad-hoc tests and back to proper planning.

Point of View

From supply chains to networks, a disruptive mindset and data readiness are key to success

The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.

Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

Point of View

Virtusa seeks its mojo in the crowded GenAI market with Helio

Helio stands out for its structured approach, workforce upskilling initiatives, and strategic cloud partnerships.

Challenger Series

HFS Challenger: Cybage

Cybage delivers value to businesses with a three-pronged approach of delivery excellence, vertical expertise, and partnership ethos.

Data Viewpoint

No safety in being part of a herd moving slowly on AI

AI maturity is low and evenly distributed across industries. But leaders mustn't take comfort from being part of a slow-moving herd.

Market Impact Report

Don’t drown in data debt; champion your Data First culture

If data is so precious, why are we failing to make meaningful progress?

Highlight Report

How enterprises can have their BPO cake and eat it, too

Many enterprise leaders are demanding more for the same from their service providers. But can we have our cake AND eat it?

Market Analysis

HFS Pulse Outlook for Retail and CPG

HFS’ 2024 Pulse data and state-of-the-market summary for Retail and CPG are here!

Point of View

AADA Quadfecta can propel the retail singularity dream, but retailers must eliminate debts

The retail singularity enabler will be the quadfecta of analytics, AI, data platforms, and automation.

Highlight Report

Navixus helps clients navigate the reimagined path of customer experience

Tech Mahindra’s advisory arm aims to transform CX and managed services

Highlight Report

Mars transforms shop shelf-space insight with NTT DATA

Computer vision and AI are transforming the insight available from scanning the shelf space in retail stores.

Data Viewpoint

The bottom-line benefits of GenAI by industry

Playing the waiting game with GenAI means missing out on value. The biggest benefits accrue to those who move fastest.

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