Simon Sinek’s book, “The Infinite Game,” shows that companies that operate with an “infinite” mindset enjoy higher levels of trust, cooperation and innovation. The focus is less about winning and beating the competition and more about long term outcomes, purpose, customer experience and stakeholder collaboration. This Infinite approach is particularly important for GBS / Shared Services organisations that function with a vast array of stakeholders that need the reassurance that the GBS / Shared Services has their best interests at heart.

As we continue to navigate a harsh macroeconomic climate, businesses are leaning on GBS / Shared Services organizations more than ever, but how do we maintain an infinite mindset and deliver value beyond cost savings in the long term?

Join HFS’ Saurabh Gupta, Don Ryan, and Reetika Fleming as they share research and perspectives on the new horizons of enterprise innovation where GBS / Shared Services transformation can aspire towards an infinite mindset. Share your perspectives with industry peers as we discuss:

  • What is the future of GBS / Shared Services’ role in driving and capturing new value?
  • In the times of ChatGPT and hybrid work, what should your ‘right shoring’ strategy look like?
  • What impact is data and technology having on driving outcomes, and how can we keep from being overwhelmed by them?
  • How can you drive productivity and the best customer services with a remote workforce?
  • Where are the most desirable off-shore and near-shore locations today?

HFS moderators

Saurabh Gupta
Saurabh Gupta, President Research & Advisory
Don Ryan, Chief Strategy Officer
Don Ryan, Chief Strategy Officer
reetika_fleming
Reetika Fleming, Executive Research Leader

Why attend?

Open Conversation/Chatham House Rules. HFS Roundtables encourage open conversation, collaboration, and exploration. As the events are not live streamed and operate under Chatham House Rules, participants are able to express themselves safely in the knowledge that they won’t be quoted in any media.

Different Expert Opinions. It is easy to go to your same network inside and out of your own organization for brainstorming. An HFS roundtable allows you to meet minds from far outside your personal network to off bounce ideas off of and share your struggles and top-of-mind issues.

Exclusivity. These meetings are open to senior enterprise executives only so you will be in excellent company.

This HFS Roundtable is supported by

Thanks to everyone who was part of this HFS Roundtable

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