A collection of the latest views from the HFS analyst team on sourcing & procurement.
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June 20, 2024HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function.
May 28, 2025Procurement won’t transform until enterprises fix the disconnects across sourcing, supplier visibility, and talent.
October 28, 2024Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Point of View
April 29, 2021Business leaders must understand how and why their machines make decisions so they can maximize their data strategies.
Highlight Report
April 29, 2021Leaders at Wipro-supported HFS Cloud Native roundtable aim to double down on people and culture to avoid being derailed by the pandemic's second wave
Data Viewpoint
April 28, 2021Leaders must adopt the NATIVE automation mindset to take the fullest advantage of the cloud-native organizations they are building.
Point of View
April 27, 2021Digital fluency is required to reap the benefits of emerging technology
Hot Tech
April 20, 2021Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.
Point of View
April 16, 2021We can’t vaccinate our planet when things get really bad—we must cure it ahead of time.
Point of View
April 14, 2021Learn how Infosys helped Siemens Mobility to achieve a digital transformation
Point of View
April 14, 2021Find out how Oracles' vision exemplifies HFS' OneOffice with an integrated suite of cloud applications and by leveraging and analyzing data for the very best in
Point of View
April 09, 202170:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services
Hot Tech
April 08, 2021We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value for the
Highlight Report
March 31, 2021Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences with connected data
Highlight Report
March 30, 2021Nest is a platform for Atos to become a global force in L&P BPO
Point of View
March 26, 2021As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree
Highlight Report
March 24, 2021Firstsource recently announced new partnerships with Zappix and Uniphore to target the healthcare
Point of View
February 24, 2021COVID-19 shined a spotlight on supply chains, illuminating the cracks, and in December HFS organized a digital roundtable to discuss them.
Highlight Report
February 22, 2021IBM acquires 7Summits to strengthen its position as a Salesforce transformation services partner
Highlight Report
February 19, 2021In February 2021, Capgemini, SharpEnd and The Drum launched a new retail innovation store, CornerShop. It's an innovative brick-and-mortar store based out of of
Highlight Report
February 11, 2021The OneOffice Emerging Tech stack offers the listen-learn-respond capabilities to power decision-making in our increasingly complex business environment
Point of View
February 09, 2021A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily
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