A collection of the latest views from the HFS analyst team on sourcing & procurement.
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June 20, 2024HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function.
May 28, 2025Procurement won’t transform until enterprises fix the disconnects across sourcing, supplier visibility, and talent.
October 28, 2024Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Competitive Intelligence
May 16, 2024A look at how Tech Mahindra performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how WNS performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Arise performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Concentrix performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Firstsource performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how HGS performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how IGT Solutions performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Movate performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how TaskUs performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Mphasis performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Atento performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Foundever™ performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how ResultsCX performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Teleperformance performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how TELUS International performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Transcom performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Alorica performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how TTEC performed in the HFS Horizons: Customer Experience Service Providers, 2024
Competitive Intelligence
May 16, 2024A look at how Cognizant performed in the HFS Horizons: Customer Experience Service Providers, 2024
Highlight Report
April 30, 2024Randstad Digital is poised to make its mark in the digital transformation landscape.
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