A collection of the latest views from the HFS analyst team on sourcing & procurement.
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June 20, 2024HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function.
May 28, 2025Procurement won’t transform until enterprises fix the disconnects across sourcing, supplier visibility, and talent.
October 28, 2024Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Point of View
April 19, 2024Enterprises continue investing in intelligent document processing (IDP) as they dig deep to find productivity gains by reducing reliance on paper and improving
Point of View
April 17, 2024Nordic F&A leaders must prioritize tech modernization and transformation with the right talent and partners.
Market Impact Report
April 05, 2024400 insurance leaders weighed in on the state of customer experience in their industry and outlined their plans to transform it.
Highlight Report
April 04, 2024Accenture invested $160M to acquire a minority stake in the Vodafone Group and create a joint commercial shared services entity.
Hot Tech
March 26, 2024The Hot Tech Digest presents a curated selection of innovative startups that have captured the attention of analysts at HFS.
Hot Tech
March 15, 2024The monthly Hot Tech Digest curates and analyzes notable tech startups, highlighting companies shaping the future of the industry.
Horizons Report
March 08, 2024This report assesses how well service providers help clients embrace innovation through customer experience and realize value.
Point of View
February 14, 2024Complexities in our operations are hindering CX + EX.
Point of View
February 06, 2024Implement GenAI tools to speed up your SDLC by over 3x, free valuable resources, and do more for your business.
Competitive Intelligence
January 02, 2024A look at how UST performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Teleperformance performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Sutherland performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how LTIMindtree performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how EPAM performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Wipro performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Tech Mahindra performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how TCS performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Publicis Sapient performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Infosys performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how HCLTech performed in the HFS Horizons: Retail and CPG Service Providers, 2023
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