A collection of the latest views from the HFS analyst team on sourcing & procurement.
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June 20, 2024HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function.
May 28, 2025Procurement won’t transform until enterprises fix the disconnects across sourcing, supplier visibility, and talent.
October 28, 2024Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Highlight Report
August 14, 2023ServiceNow drives new horizontal partnerships around automation and AI, with GenAI capturing the imagination of a hyped market.
Highlight Report
August 10, 2023eva is almost equivalent to a human associate in some dimensions with add-on benefits.
Point of View
July 28, 2023This engagement exemplifies why it is vital for enterprises to deliver a consistent and unified user experience.
Market Impact Report
July 26, 2023Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.
Highlight Report
July 18, 2023To transform the enterprise work paradigm, work must shift to better outcomes for health consumers and healthcare enterprises.
Point of View
July 14, 2023To reduce license churn, it is essential to help the CIO train users on new features.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Competitive Intelligence
May 15, 2023A look at how Cognizant performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how HGS performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how Infosys performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how Genpact performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how Mphasis performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how Tech Mahindra performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how Concentrix performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how TCS performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Competitive Intelligence
May 15, 2023A look at how Accenture performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
Horizons Report
May 04, 2023The report evaluates the leading service providers in Digital Marketing and Sales services.
Highlight Report
April 24, 2023Deloitte is adopting a distinctive approach to broaden its procurement proposition to drive innovation and growth.
Highlight Report
April 11, 2023Building partnerships beyond the business with an experience-first focus is imperative for modern marketers.
Highlight Report
April 06, 2023Sitel Group’s 750-plus customers have a new name to get used to. Here's why, and the difference it is going to make.
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