Dana Daher

Executive Research Leader

Dana Daher is an Executive Research Leader at HFS Research, spearheading research initiatives in emerging technologies and employee experience. With a unique blend of expertise in anthropology and IT, Dana leads cutting-edge research that shapes industry landscapes across various domains, including employee experience, Agentic AI, generative AI, diversity, equity, and inclusion (DEI), and sustainability. Her multidisciplinary background allows her to bridge the gap between strategy, people, and technology, offering a holistic perspective on today's rapidly evolving business landscape.

As a thought leader, Dana has authored numerous publications on emerging technologies, digital strategy and transformation, cloud innovation, employee experience, and hybrid work environments. Before her role at HFS Research, she held leadership positions at Unisys and Info-Tech Research Group, driving impactful research and consulting initiatives in IT strategy, digital transformation, and innovation management across public and private sectors.

Dana holds bachelor's and master's degrees in Anthropology from University College London, UK. Her unique educational foundation and extensive IT expertise enable her to deliver human-centered technology solutions that create intuitive and inclusive experiences. Passionate about the intersection of technology and human behavior, Dana leverages data analysis, strategic thinking, and user-centric design to identify untapped opportunities and translate them into actionable strategies for clients.

Dana Daher | HFS Research

Content By Dana Daher

Highlight Report

Lead with smarter AI, not bigger models: Centific builds for fit

Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.

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Highlight Report

Canva’s enterprise gambit: From DIY design to content powerhouse

Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.

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Point of View

Protect human expertise before machine imitation takes over

GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.

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Point of View

Break your operating model before it breaks you

Traditional models aren’t failing at execution—they’re failing at logic. It’s time to build for complexity, speed, and autonomy.

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Highlight Report

Appian bets on process discipline to rescue enterprises drowning in process debt

Appian tackles process debt with a unified platform for scalable, governed automation and AI readiness.

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Point of View

BFS is stuck in the AI productivity trap, and it’s time to build for growth

BFS firms are stuck in AI productivity. Our roundtable, in collaboration with Infosys, reveals how to unlock AI-first growth.

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Point of View

AI needs more than pilots—it requires structural change

Pilots aren’t enough. At a Coforge-HFS roundtable, execs called for real structural change to scale GenAI and agentic AI.

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Highlight Report

Enterprises need AI-ready talent, but most workforces are not prepared

Enterprises are betting on AI, but 45% of employees resist it. AI adoption demands workforce readiness—tech alone won't solve the gap.

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