Associate Practice Leader
Hridika Biswas is an Associate Practice Leader at HFS Research. She joined the team in 2021 and her key coverage areas include business services (F&A, S2P), process intelligence, intelligent document processing, and automation. Her interests include analyzing how emerging tech enables enterprises to reach their transformation goals.
Hridika's background includes seven years of experience in quantitative research and analysis with Kantar. She also serviced British American Tobacco, catering to the company's primary and secondary research needs worldwide. Her primary responsibilities included end-to-end research planning and execution, web-based client presentations, and international in-person presentations in Egypt, Turkey, and Spain. She has also provided training sessions for clients on data analysis tools, including onsite training sessions for BAT in Vietnam.
Hridika earned an MBA in marketing from IBS Hyderabad and a bachelor's degree in commerce from JD Birla Institute in Kolkata.
Her mantra is to be happy and spread smiles and positivity to everyone she meets and interacts with. Hridika believes that a day without laughter is a day wasted. In her spare time, she loves to travel to new and unique places and cook and bake for family and friends. She also loves singing and reading different genres of books. On weekends, Hridika likes visiting new eateries and cafes in town and watching movies.
June 5, 2024 A look at how Persistent performed in the HFS Horizons: High-Tech Services, 2024
June 5, 2024 A look at how TCS performed in the HFS Horizons: High-Tech Services, 2024
May 22, 2024 HFS Horizons: High-Tech Services, 2024 assesses how well service providers are helping their clients embrace holistic enterprise transformation through services
February 23, 2024 KYP.ai’s Productivity 360 tackles core challenges enterprises face regarding process visibility and performance.
January 8, 2024 ServiceNow’s UltimateSuite acquisition offers a new level of insight. Enterprises, beware of integration-related teething issues.
December 12, 2023 The HFS take on how Soroco’s flagship product Scout uses AI to find and fix hidden pains impacting how enterprises get work done.
November 21, 2023 A look at how qBotica performed in the HFS Horizons: Intelligent Document Processing Capabilities, 2023.
November 21, 2023 A look at how Parascript performed in the HFS Horizons: Intelligent Document Processing Capabilities, 2023.
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