Hridika Biswas

Associate Practice Leader

Hridika Biswas is an Associate Practice Leader at HFS Research. She joined the team in 2021 and her key coverage areas include business services (F&A, S2P), process intelligence, intelligent document processing, and automation. Her interests include analyzing how emerging tech enables enterprises to reach their transformation goals.

Hridika's background includes seven years of experience in quantitative research and analysis with Kantar. She also serviced British American Tobacco, catering to the company's primary and secondary research needs worldwide. Her primary responsibilities included end-to-end research planning and execution, web-based client presentations, and international in-person presentations in Egypt, Turkey, and Spain. She has also provided training sessions for clients on data analysis tools, including onsite training sessions for BAT in Vietnam.

Hridika earned an MBA in marketing from IBS Hyderabad and a bachelor's degree in commerce from JD Birla Institute in Kolkata.

Her mantra is to be happy and spread smiles and positivity to everyone she meets and interacts with. Hridika believes that a day without laughter is a day wasted. In her spare time, she loves to travel to new and unique places and cook and bake for family and friends. She also loves singing and reading different genres of books. On weekends, Hridika likes visiting new eateries and cafes in town and watching movies.

Content By Hridika Biswas

Competitive Intelligence

Accenture: F&A Services Capabilities, 2023

A look at how Accenture performed in the HFS Horizons: F&A Services Capabilities, 2023.

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Data Viewpoint

From basic to predictive processes: The “insights” leap enterprises must make to fuel growth

Enterprises need to push to move from basic process insights to predictive insights.

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Horizons Report

HFS Horizons: F&A Service Providers, 2023

An evaluation of key F&A service providers to understand the core priorities for clients and evolution of the F&A space.

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Highlight Report

EXL helps CFOs make better strategic use of their data

EXL's DFS platform brings together analytical talent with domain expertise to drive data-led insights at speed.

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Highlight Report

Process intelligence pure-play Skan partners to add enterprise-scale capabilities

Pure-play process-intelligence vendor Skan added mindzie to its partnership roster in a play to deliver process transparency.

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Market Impact Report

Infusing intelligence and predictability with digital process twins

In challenging times, enterprises seeking greater operations visibility and efficiencies quickly turn to process intelligence.

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Point of View

For SHL and Virtusa, collaboration was the key to addressing CX while tackling technical debt

SHL is on a quest to tackle technical debt with its TalentCentral platform by partnering with Virtusa for a managed services engagement.

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Highlight Report

Newgen platform offers partner and ecosystem wins for transformation

NewgenONE IDP goes beyond simple data extraction and focuses on how data helps in gaining business intelligence.

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